Administration numérique à Madagascar : quel avenir pour les agents de l’État ? Enjeux

Abstract

This article analyzes the digital transformation of the Malagasy public administration, focusing on its effects on human resources management. Based on a documentary analysis of institutional sources and academic literature, it shows that the deployment of digital platforms such as SAFI and AUGURE reflects more than just a technological shift—it marks a structural reconfiguration of public management. The study highlights how this transition redefines administrative procedures, demands new skill sets, and challenges the traditional organization of the civil service. While digital tools enhance transparency and efficiency, their success largely depends on the capacity of the State to invest in the upskilling of public agents, ensure inclusive governance, and establish a robust legal framework. The article argues that digitalization is not a substitute for public servants but a lever to modernize their roles. However, without proactive adaptation strategies and institutional support, it risks generating new forms of inequality and resistance. This exploratory work lays the groundwork for future empirical research on the socioprofessional impacts of digital reforms in African public sectors.