ChatGPT'S Effectiveness in Retrieving Educational Information

Abstract

Technology is advancing on a daily basis. The integration of artificial intelligence in the academic environment is now becoming common. ChatGPT as one of the AI based tools has become a world agenda of whether academic institutions should fully adopt it or not. Students, faculty members and researchers have been solely using it for retrieving education information. Due to its limitations, some of the higher learning institutions propose to ban ChatGPT from being used by students, faculty members and researchers. This study therefore aims to analyze the effectiveness of ChatGPT in retrieving educational information. Content analysis was the method used to collect data. In general, the study found ChatGPT to be an effective AI tool in retrieving education information due to its capabilities such as natural language understanding, language translation and multilingual support, understanding semantic and adaptability and continuous learning. However, to make ChatGPT more effective, this study recommends provision of more training to increase awareness of it and on how to use it responsibly following its uniqueness as compared to other retrieval tools. Also, users are advised to constantly verify and confirm all education information and sources they retrieve using ChatGPT in order to make sure that they disseminate accurate information to the scholarly community.